Privacy Policy

Last updated: May 2026

Introduction

This Privacy Policy explains how Quantisyn Research UK Ltd collects, uses, stores, and protects personal information when you use this website or place an order with us.

We are committed to handling personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

Information You Provide

Name
Billing and delivery address
Email address
Telephone number
Order information
Customer support enquiries

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Website usage data
Cookies and analytics data

2. How We Use Your Information

We use personal information for legitimate business and operational purposes, including:

Processing and fulfilling orders
Providing customer support
Managing payments and fraud prevention
Improving website functionality and user experience
Maintaining website security
Complying with legal and regulatory obligations
Sending service-related communications relating to orders or account activity

We do not provide medical advice or collect health-related information through this website.

3. Payments & Transaction Security

Payments are processed through secure third-party payment service providers.

Quantisyn Research UK does not store full payment card details on its own servers. Payment information is processed securely through approved payment processing platforms and financial service providers.

Additional verification checks may be carried out where necessary for fraud prevention and operational security purposes.

4. Cookies & Analytics

This website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic and performance
Enhance user experience
Support website security and fraud prevention

Third-party analytics and advertising platforms may also place cookies on your device where permitted.

You can manage cookie preferences through your browser settings.

5. Marketing Communications

Where permitted by applicable law, we may send operational updates, newsletters, or promotional communications relating to our services and website.

You may opt out of marketing communications at any time using the unsubscribe link provided within emails or by contacting us directly.

We do not use advertising or communications to promote products for human or veterinary use.

6. Information Sharing

We may share personal information with trusted third parties where necessary for legitimate operational purposes, including:

Payment processors
Delivery and courier providers
Website hosting providers
Fraud prevention and security services
Professional advisers and regulatory authorities where legally required

We do not sell personal information to third parties.

7. Data Retention

Personal information is retained only for as long as reasonably necessary to:

Fulfil operational and contractual obligations
Comply with legal, tax, accounting, or regulatory requirements
Resolve disputes and maintain security records

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from:

Unauthorised access
Misuse
Loss
Disclosure
Alteration

While we take appropriate security precautions, no online system can guarantee absolute security.

9. Your Rights

Under applicable UK data protection laws, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where applicable
Object to certain processing activities
Request restriction of processing
Request transfer of your information where applicable

Requests may be subject to identity verification and legal limitations.

10. Third-Party Services & External Links

This website may contain links to external websites or services operated by third parties.

Quantisyn Research UK is not responsible for the privacy practices or content of external websites.

11. Children’s Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this website.

13. Contact Information

For privacy-related enquiries or requests regarding your personal information, please contact us using the contact information provided on this website.

For laboratory research use only. Not for human or veterinary use.